When a stranger doesn't do
As good a job
As your brother
But is cheaper
And service fails you
And words fail you
And corporations fail you
And the cheaper alternative is taken
Not because it is better
But because it is cheaper
You throw you computer
Out the window
Into a slow free fall
And love the sound
Of Shards on Concrete
And think…

I would pay an extra $200
For the option
Of good service
Please Amazon
Please Dell
Please United Airlines
Give me the option
To choose good service